Zellen Assistant
online
It answers, charges and builds the order while you sleep.
Last night, with nobody watching the chat — linens shop
Works with the tools you already use. No switching stores, payment providers or invoicing.
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WhatsApp -
Tiendanube -
Mercado Pago -
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Correo Argentino
To your customer it's a message. To your business it's work already done.
Zellen Assistant
online
Hi! Do you have the bedsheets in green?23:41
Hi 👋 Yes, I have 2 left in olive green. Here are the details:23:41
300-Thread Percale Sheets
Olive green · double
$32,900
23:41Bank transfer gets you 10% off. Which neighbourhood should I ship to?23:41
Great, I'll take them. Send them to Villa Crespo23:43
Order #1284
300-Thread Percale Sheets · Olive green
Correo Argentino · Buenos Aires
$33,010
23:43$33,010
Mercado Pago · expires in 24 h
Done, just paid 🙌23:47
Payment received ✅ Order #1284 confirmed. Invoice sent to your email and it ships tomorrow.23:47
01
It understands what they are asking for
The customer does not have to type the exact product name. "The green double-bed ones" is enough.
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It searches your catalogue and checks stock
It finds the variant against your Tiendanube and confirms availability before promising anything.
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It applies your promotions
The payment-method discount comes from what you configured, with no pricing mistakes.
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It quotes shipping and builds the order
It calculates the cost to the destination and creates the order with a closed total.
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It charges inside the conversation
It generates the Mercado Pago link or the transfer details without pulling the customer out of the chat.
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It reconciles the payment and invoices
It detects the payment, confirms the order, deducts stock and issues the receipt through ARCA.
Ask it like a customer would.
These are the questions a sales WhatsApp gets most. See what it answers and what it settles in each one.
Zellen Assistant
online
Hi! I'm the assistant for a linens shop. Ask me anything 👇23:40
Pick a question
With each reply we show you which part of the product came into play.
This demo follows a fixed script. The real agent answers with your catalogue, your stock and your prices.
When the agent is not enough, you step in.
See what needs attention and reply straight from your account. Pause the bot whenever you need to, with one tap.
Urgent 1Needs attention 2
- Unattended
María Duarte
Is today's delivery to Villa Crespo still on?
- Handed off
Julián Roldán
Wanted to confirm if the bank transfer already cleared
- Unattended
Fede Aguirre
Do you have the black sheets in a double bed size?
- Attended
Noelia Gimenez
Thanks, everything arrived perfectly 🙌
María Duarte
Urgent — nobody has replied in 6 hours
Is today's delivery to Villa Crespo still on?14:02
The bot is still active on this conversation
Pause botWrite a message…
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One customer, one thread
They wrote fifteen times — to you it's still one person with one history.
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What's urgent gets prioritized on its own
No reading through everything to know where to start: priority calculates itself, with the reason right there.
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You reply, straight from here
Text, photos, voice notes — without leaving our dashboard or touching your phone.
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You're in charge of the bot
Pause it whenever you want and turn it back on with one tap. If you simply answer, it pauses itself so replies never cross.
If your customer does not come back, the agent reaches out.
When someone asks about a product and leaves without ordering, Zellen sends them a WhatsApp message to pick the conversation back up.
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Someone asks about a product
Price, stock, a specific variant — any question counts.
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They leave without buying
Hours go by and that purchase never happens.
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It waits before writing
There's a configurable delay — it doesn't message the moment they leave.
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Zellen sends a message
It names what they asked about and offers to help finish the order.
And if it was out of stock
No need to wait for the follow-up: as soon as it's back in stock, the agent messages them directly.
Hi Fede! 👋
We saw you asked about the black double-bed sheets but didn't get to place the order. Want a hand finishing it up? I'm here for whatever you need 🙂 18:32
The other alerts that already go out on their own
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Order confirmed, packed and shipped
One WhatsApp message at each step, using Meta-approved templates.
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Payment pending
A reminder after however long you choose, not the moment the charge is created.
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Abandoned cart on your Tiendanube
To anyone who left checkout half done in your store, not just in the chat.
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Back in stock
To anyone who asked to be told when a product comes back.
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The same ones, over email too
If you prefer that channel, every alert has an email version.
Our capabilities. In your store, today.
Swipe to see the rest
From creating your business account, to the first sale on its own, in minutes.
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You connect your number
We help you set up your WhatsApp Business number. If you already have one, we migrate it with nothing lost.
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You connect your Tiendanube
Products, variants, prices and stock come in on their own. You do not load the catalogue twice.
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The agent starts answering
You watch from the dashboard and adjust promotions, notifications and announcements whenever you want.
You pay per conversation, not per user.
The plan sets the baseline. Extra conversations are billed as overage without cutting off your service, and anything your plan doesn't include can be added separately when you need it.
Launch pricingThese are our early-stage prices and they may change later on.
What people ask before starting.
What does Zellen do?
Zellen handles your WhatsApp with an AI agent that takes the sale end to end: it answers questions, builds the order from your catalogue and prices, charges and invoices.
Which stores and platforms does it integrate with?
With your store (Tiendanube), your payments (Mercado Pago and bank transfers via Talo), invoicing (ARCA) and shipping (Correo Argentino) — all from WhatsApp.
How much does it cost?
We have plans with simple, transparent pricing based on your conversations per month. If you would rather talk it through first, you can book a demo.
See pricingIs my data and my customers' data safe?
Yes. Your business data and your customers' data are kept separate and protected: nobody else has access. We do not use your conversations to train third-party AI, and we always work through the official WhatsApp tooling and that of every platform you connect.
Does it replace my sales team?
No. Zellen absorbs the volume of repetitive questions and after-hours coverage so your team can focus on the cases that create the most value. The agent hands off to a person when the conversation calls for it.
Can I answer a conversation myself?
Yes, from the dashboard's conversations. As soon as you reply, the agent stops writing in that conversation until you turn it back on.
Can I run more than one business from the same account?
Yes. With the same account you choose which business to open and can create another whenever you need to. Each one has its own WhatsApp, catalogue and plan — billed separately.
Which countries does it operate in?
Zellen is built for the Argentine commerce ecosystem (Tiendanube, Mercado Pago, ARCA, Correo Argentino) and is based in Buenos Aires. The interface is available in Spanish and English; other markets will be evaluated after launch.
Someone is going to message you asking for a price. Don't lose the sale over not being there to answer.
Try it free for 7 days, no card.